The Ultimate Guide to Finding WordPress Help

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Sometimes the hardest part of using WordPress is knowing where to turn when things go wrong. Where do you turn when you need WordPress help.

There are any number of situations where you will find yourself needing WordPress support. Between your theme, the plugins you’ve installed, and WordPress itself, figuring out where to turn for help can be a challenge.

Diagnosing Your WordPress Support Needs

Before you go looking for help, you need at least a general idea of what problem you’re trying to solve.

Gather as many facts as possible. Include any error messages you’ve seen and what you before the problem occurred. Did you change your theme, install a plugin, or changing a setting?. Be sure to note anything that might have contributed to the problem.

In cases where your site isn’t actually broken, you’ll need to think about why you need help in the first place. Maybe you’re not happy with the font size. Or perhaps want to move the sidebar from right to left.

If you’re having trouble identifying the problem, write your problem out in a sentence or two. Then use that to consult the troubleshooting guide below.

Each support category below includes some tips on identifying your problem.

In Case of Emergency — Don’t Panic!

Is your site completely busted? Maybe you see the infamous White Screen of Death instead of your home page. It’s likely that something went wrong when installing or updating a theme or plugin. Follow the instructions in this video to get your site back online.

Web Hosting Problems

Your web hosting company should be able to help you with a broad range of issues that can prevent your site from working properly. The best web hosts offer excellent support. If yours doesn’t, it’s time to consider moving to a web host that provides the WordPress help you need.

Web hosting problems include anything related to setting up your domain on your web hosting account. That includes things like problems with:

  • Mysterious server errors.
  • Database connection errors.
  • Creating a new database.
  • Transferring files (either using WordPress or FTP). For example, if you’re trying to upload a file through WordPress, you may see a “maximum upload size” warning. That’s something you should contact your web host about.

If you’re experiencing any of these problems, don’t hesitate to contact your web host’s support desk.

In fact, whenever you’re not sure what your problem is, it can’t hurt to contact your web host as the first line of support. Even if your problem isn’t hosting related, a good web host will help you diagnose the issue.

Whatever you do, don’t blame yourself for breaking something. I’ve seen far too many people put off asking for help because they assumed they must have done something wrong. Many times the issues in question are easily resolved with a simple support request.


                                  Call +1-857-342-2365 for help and support of WordPress Help.


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