Finding WordPress Help
WordPress help is never hard to find. There are many sites dedicated to helping WordPress users, including this support page and the always-helpful forums. With so much content available, however, how are you to know where to begin looking for help?
The WordPress FAQ, which provides comprehensive answers to common questions, is a good place to start. You could also read our document on using the WordPress forums to help you get better results from your support requests. WordPress Help
However, the best place to start looking for WordPress help is your favorite search engine. This is usually the quickest way to get the information you need, and helps take some of the pressure off our volunteers in the support forums.
Searching The Net For WordPress Help
When searching online for WordPress help, one of the biggest challenges can be figuring out the right keywords to use. Otherwise, you risk spending an inordinate amount of time sorting through search results that don’t accurately reflect the problem that you are currently experiencing. In order to quickly get the information that you need, it makes sense to limit your search to specific online WordPress resources or websites. The following section will show you how to choose the right search terms, and how to use those terms effectively.
Search Using Keywords
Sometimes you can use error messages to generate the keywords needed in your help search. For example:
The keywords you need to help solve the problem are hidden within this information. In particular, the error specifically references the files that are causing the issue: functions.php and wp-settings.php. The names of these files will make up part of your search.
You could try opening the files directly to examine them. However, this may be of limited use. Due to the way that WordPress processes .php files, the given line numbers may not correspond to the actual source of the error.
The specific errors are failed to open stream and failed opening required, with both happening inside the wp-settings.php file. This indicates that the problem is likely with wp-settings.php rather than functions.php. The fact that both errors contain the words “failed” and “open” is another clue.
Armed with this information, create a search in your favorite search engine that includes the words:
wordpress failed open wp-settings.php
This should get you started on narrowing down the problem.
Not all keywords can be found so easily. If the problem is a CSS or HTML issue, you can include the specific tag or selector with which the problem seems to lie. However, it is still advisable to include actual words in your search, as it can be difficult to figure out which tag is causing the actual issue.
You may need to analyze the problem for a minute or two to in order to find the right terms. For example, if your web page layout looks noticeably different in Internet Explorer than it does in another browser, then search for information on Internet Explorer layout bugs. On the other hand, if you have a layout error that remains consistent among browsers, identify the part of the layout that is affected. Is it the sidebar, header, post content, or comments? Likewise, if the header image is not showing up or is not displaying correctly, begin by searching for wordpress header image and then add specifics such as wordpress header image missing to narrow things down.
Call +1-857-342-2365 for help and support of WordPress Help.
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